Day: October 12, 2024

BREAKING: CAC activates Feedback mechanism to enhance service delivery

Lukman Laleye Babalola

The Corporate Affairs Commission (CAC) has announced the activation of a reinvigorated feedback module on its Customer Relationship Management (CRM) to enhance customer experience.   The Registrar-General/CEO CAC, Hussaini Ishaq Magaji disclosed this landmark achievement as the Commission continues to celebrate the 2024 Customer Service Week with the theme “Above and Beyond.”.   Hussaini Magaji revealed that the automated feedback module of the call centre will enable customers to relate their service experiences back to the commission through the platform.   He added that the Customer Service Department will collate…

CAC secures World Bank support to Digitalise Legacy Records

Emporium Reporters

The Corporate Affairs Commission is set to enjoy World Bank support and other international finance institutions to digitise legacy records dating back to 1912.   The Registrar General/CEO CAC, Hussaini Ishaq Magaji revealed this shortly after his participation at the In-Person Meeting Africa Beneficial Ownership, Transparency Network (AfBOTN) held on 9-10 October 2024 in Seychelles.   The Registrar-General further revealed that the support will include staff capacity building towards the unmasking of beneficial owners from international donor agencies.   During session 7 of the event, the CAC boss made a…

Forum of Concerned Niger Delta Ex- Agitators raises Alarm, accuses Kingsley Kuku, Boy loaf and Shoot at Sight of desperate moves

Emporium Reporters

By Ibrahim Lawal     The Forum of Concerned Ex-Niger Delta agitators from Okosenegbe community in Delta state has accused Kingsley Kuku, Boy loaf and Shoot at Sight of inordinate collaboration to run down the already built good reputation of the Amnesty Administrator, Dr Dennis Otuaro.   The ex Niger Delta agitators in a statement issued on Saturday and jointly signed by Chief. General Otega Ayebi, (the last don) ,General Benjamin Ekeremor , and General Adowei Binaebi said the appointment of Dr Otuaro has dislodged the likes of Kingsley Kuku,…

NPF 2024 SERVICOM WEEK: Niger Police celebrates Customer Service Week, takes policing to people’s doorstep

Lukman Laleye Babalola

The Niger State Police Command has joined global world to celebrate the 2024 Customer Service Week in a grand style with a rally within Minna metropolis. The Command mobilized officers and men with the right melody by the Police Band, dancing, creating awareness and celebrating the Servicom Week. During the rally, fliers commemorating Customer Service Week were distributed to members of the public bearing phone numbers of strategic officers of the Command, control room, PCB, Servicom, and PPRO, thereby taking Policing closer to the people. Members of the public were…

Forgotten protectors: The need for police pension reform By abiodun KOMOLAFE

Emporium Reporters

The social contract theory posits that individuals surrender certain rights to the state in exchange for protection and security. Yet, Nigeria’s police pension crisis raises a fundamental question about the reciprocity of this arrangement. Do we truly honour the sacrifices of those who safeguard our communities?   Nigeria’s police pension system is disappointingly inadequate. After 35 years of service, officers reportedly receive meager gratuities: ASP-SP (below N2 million), CSP-AC: (below N3 million), and DCP-CP (below N4 million). Monthly pensions are equally paltry: ASP-SP (N20,000-N35,000), and CSP-DC (N35,000-N60,000). A retired Commissioner…