The Nigeria Customs Service (NCS) on Monday, September 22, 2025, declared open its 2025 Public Relations Officers Workshop in Kano with a call on officers to uphold integrity, professionalism, and innovation in strengthening the Service’s image and stakeholder trust.
The Comptroller-General of Customs, Adewale Adeniyi, represented by Acting Deputy Comptroller-General in charge of Enforcement, Inspection, and Investigation, Timi Bomodi, performed the declaration at the Centre of Excellence, Bayero University, Kano.
In his keynote address, Adeniyi said public relations officers play strategic roles as interpreters of policy, mediators in disputes, crisis managers, and custodians of the Service’s corporate image. He urged them to embrace digital communication, artificial intelligence, and effective crisis response to counter misinformation and boost public confidence.
Kano State Governor, Abba Yusuf, represented by his Director-General of Media, Sanusi Bature, commended Customs for its contributions to national security, trade facilitation, and revenue generation, stressing that integrity and fairness remain central to public relations practice.
Vice Chancellor of Bayero University, Professor Haruna Musa, pledged the institution’s continued collaboration with the Service, while NIPR President, Ike Neliaku, and former NOUN Vice Chancellor, Professor Abdalla Adamu, charged officers to leverage strategic communication and social media for transparency, accountability, and stakeholder engagement.
The four-day workshop, themed “Beyond Masters of Ceremony: The Strategic Role of Public Relations Officers for Institutional Growth and Stakeholder Trust”, is expected to sharpen officers’ communication skills and strengthen the Service’s reputation as a modern institution.
