The Nigeria Customs Service (NCS), in partnership with Youth Digest, has concluded a three-day hybrid workshop focused on enhancing the capacity of its Public Relations personnel in New Media and Strategic Communication.
The workshop, held from May 7 to 9, 2025, at the NCS Headquarters in Abuja, brought together Command Public Relations Officers, Reporters, Editors, and personnel from the Service’s PR Unit. The training aimed to improve the Service’s digital communication strategy, content creation, media innovation, and public engagement.
Participants received hands-on training in editorial processes, house style development, inclusive language, visual storytelling, design principles, and media law. The sessions were facilitated by seasoned professionals in journalism, digital media, and communication strategy.
Declaring the workshop open, the Comptroller-General of Customs, Bashir Adewale Adeniyi, represented by Assistant Comptroller-General Isah Umar, emphasized the importance of effective communication in driving the Service’s modernization efforts and building public trust.
“Today marks a key step in the development of officers charged with promoting the Nigeria Customs Service,” said ACG Umar. “Capacity building is essential. I urge our younger officers to learn from the expertise of the professionals gathered here.”
The National Public Relations Officer, Assistant Comptroller Abdullahi Maiwada, who actively participated in the sessions, encouraged officers to continue building their capacity and applying the knowledge gained.
“This training is vital. Knowledge is endless, and we must seize every opportunity to grow.The insights shared in the past three days can greatly improve our effectiveness and the Service’s communication strategy” Maiwada stated.
The workshop ended with a certificate presentation ceremony to recognize participants’ dedication to professional development and knowledge enhancement.
