The 2018 edition of the Customer Experience Management Conference will start from 3rd to 4th October,2018 at the Lagos chambers of commerce and industry.
According to the Convener,Dr Aliyu Ilias, the theme of the conference is centred around the digital experience,he added that the conference was a platform for CEO’S, Managing directors, Customer service heads, Marketing managers and customer service representative.
“customer service is everyone business from the janitor to the Chief executive officers.” Aliyu said.
He however stated that the two-day conference would be held during the international customer service week, ,
Expected Speakers at the conference are Aliyu ilias, Oladele Dosunmu, Amaka Ugo-Obidike, Ijeoma Okeke, Uwem akangson, Samuel Owoseni, Ezekiel Solesi, the Servicom Coordinator Nnenna Akajemeli and the Consumer protection Council Director-General, Babatunde Irukera.