Pure Eve Ltd and GuduGudu Herbal Worldwide Enterprise have raised the alarm over the circulation of counterfeit versions of their herbal product, Menofix Herbal Capsule, in the Nigerian market.
The companies, in a joint statement signed by their Head of Corporate Communications, Peter Oriri, urged consumers to be vigilant and avoid purchasing suspected fake products.
Oriri clarified that the officially approved and registered name of the product is Menofix Herbal Capsule, and not simply “Menofix,” adding that the company would henceforth use the full approved name in all communications and on its products.
According to him, the product is duly registered and certified by the National Agency for Food and Drug Administration and Control (NAFDAC) under registration number A7-103321L, issued to Pure Eve Ltd, the manufacturer, GuduGudu Herbal Worldwide Enterprise.
He expressed appreciation to NAFDAC for its regulatory support, guidance and public awareness efforts, particularly a recent social media post which alerted members of the public to the circulation of fake Menofix in the market.
“We are eternally grateful to NAFDAC for its support, guidance and public awareness efforts, especially the social media post which has helped make the general public aware of the circulation of fake Menofix in the market,” Oriri said.
He explained that the counterfeit product had been displayed alongside the genuine product in the NAFDAC awareness material, noting that the version bearing only the name “Menofix” had also been recalled from the market.
Oriri disclosed that the companies had engaged the leadership of the Idumota open drug market in Lagos as part of measures to stop the distribution of counterfeit products.
He said the companies also met with the chairman of the drug marketers, stressing that efforts would continue to monitor the market and collaborate with relevant stakeholders to safeguard consumers.
“We will continue to monitor the market and work with relevant stakeholders to protect consumers. We will also work with NAFDAC to ensure the fake product ceases to exist,” he said.
To further help consumers distinguish genuine products from counterfeits, Oriri announced plans to introduce a verification sticker that would allow customers to authenticate the product before use.
“Going forward, we will also put a verification sticker on our products that you can scan to be sure it is from us,” he said.
The companies thanked their customers for their feedback and continued support, while reaffirming their commitment to product safety, quality assurance and regulatory compliance.
They urged consumers who encounter suspected counterfeit products to remain vigilant and report them to the appropriate regulatory authorities.
“Be rest assured we remain committed to serve and protect our customers and reaffirm our continued commitment to NAFDAC compliance and guidance,” Oriri said.
