Seeking The Face of Allah on the Day of Maolud Nabiyy, By Aliyu ilias

Today, 12th of Rabi’ul Awwal 1445 AH marks a special day in the life of every Muslim across the globe. Nigeria as a country needs prayer to face the escalating issue of insecurity ranging from armed bandits, kidnapping, unknown gunmen and the common issue of taking away mens organs. The majority of Nigerians now live in palpable fear of being attacked, and we seek the intervention of Allah on this auspicious day to restore security to Nigeria. It is no longer news that Nigerian’s purchasing power has been eroded due…

Turbulent economic beginning for President Tinubu, By Aliyu Ilias

President Bola Ahmed Tinubu’s presidency ushered in a turbulent beginning for Nigerians as he embarked on addressing a multitude of issues plaguing the nation’s economic and political landscape. During his inauguration, he surprised many by declaring an abrupt end to the fuel subsidy, a move not originally scripted in his prepared speech. President Muhammadu Buhari’s administration had attempted to address this issue with initiatives like the provision of Compressed Natural Gas (CNG) and allocating 50 billion for measures such as salary increases for government workers and the provision of buses…

Aliyu Ilias emerges Chairman,ADYAN Northern State Council

An Abuja based Customer Experience Service Expert and Political Economist,Dr Aliyu Ilias has emerged the Chairman of Ansar-ud-deen Youth Association of Nigeria(ADYAN), Northern Youth Council.   ADYAN Publicity Secretary, Alhaji Munir Jadesimi, who made the disclosure in a statement on Monday in Abuja, explained that the election held in Kano at the 2022 Kano conference of the Ansar-ud-deen Youth Association of Nigeria. ” Through Islamic shurah system Aliyu ilias emerged as the chairman to lead the Northern state council for the next three years. ” Alhaji Zakariyau Abidakun chaired the…

The Implication Of The Free Fall Of Naira On The Nigeria Economy By Aliyu ilias

The Naira is weakening steadily because of the increased speculation majorly due to the announcement of the central bank of Nigeria to redesign the Naira note on the basis to stop hoarding of the Naira, stopping counterfeiting, and also to curb inflation among other reasons, however, the free fall of naira to the dollar can be trace to speculation by the player in the foreign exchange market. The official rate for the dollar stood at $435 while the parallel market is 875 Naira, same applies to other foreign exchange, different…

Redesigning The Naira by CBN Will Be Counter-Productive to The Nigerian Economy.

The major essence of keeping money outside the bank is for a transactional motive, precautionary motive, and speculative motive, it simply means most money kept by individuals is for this above except dollars that politicians, businesses or racketeers kept for profit motive.       Looking at the negative externalities, the targeted politicians, businesses, and dollar racketeers will choose to hold Dollars, not Naira, which will negate the aims of the Central Bank of Nigeria and increase inflation in the economy   Another negative externality is the Naira which is…

Why Data Analytics is essential For Call Centres

The process of interacting with customers comes with a lot of advantages if the customer data analytics is properly harnessed, in the customer service awards limited customer experience training Abuja Nigeria, the need for proper data analytics mostly takes the front burner.   Customer analytics according to customer service awards limited helps to identify gaps in service delivery, it also helps organisations to spend less time on repetitive activities that keep occurring over time by providing a lasting solution, more the best mystery shopping company in Nigeria, Nigeria mystery shoppers…

Data Analytics a tool for decisions making in Business

Customer data analytics help businesses or organisations get information about customer demographics, purchase history, website behaviour, product choice, and more, every business needs to learn more about their customers and how they prefer services or products and also understand customers’ buying pattern   Customer data analytics or business data analysis goes beyond just making smart marketing decisions. They can also have a huge impact on a company’s profit base.   When a business is able to understand how to satisfy customer interests and concerns, the company will be in a…

WORLD FOOD DAY: Poor Agricultural Funding, Nigeria 1.7% against 10% Maputo Declaration on Agriculture and Food Security Budget

The rising food prices in Nigeria are depleting the already weak insufficient food security, desirable healthy life deserved by Nigerians has been eroded by the cost of food and poor purchasing power, according to the United Nations Committee on World Food Security, food security is considered to be a situation where all people, at all times, have physical, social, and economic access to sufficient, safe and nutritious food. Over decades Nigerians is still battling the case of food insufficiency due to poor budgetary provisions.   In the 2023 budget proposal…

Recruiting Nigeria Culture in Localizing Service Delivery By Aliyu ilias

Culture can be seen as the social behaviour of a particular people in any society, this reflects in the attitude, customs and ideas of the people with their culture, x-raying the three dominant cultures among over two hundred and fifty cultures and tribes in Nigeria, you will agree and reckon with Owambe that can be referred to the social and expressive culture of a Yoruba’s and people that dwell in yoruba land. You must have also seen the dress of an average person from northern Nigeria (Babanriga), it is even…

Culture and Customer Experience In Nigeria By Aliyu ilias

Ilias Aliu

We are all subjected to seeing things from our own perception which is a subject of our geographical location, exposure and what is obtainable in our society, we can also go further to adhere to local legislation as it relates to goods and services around us. We believed every good and service must have passed through the expected regulatory agencies and it ok for our consumption   Nigeria’s culture has a lot of impact on our behaviours toward goods and services according to Nigeria mystery shoppers provider Abuja, through advertisement…