Tag: Dr Aliyu Ilias

Chartered Institute of Customer Relationship Mgt appoints Aliyu Ilias as President

Emporium Reporters

Mr Aliyu Ilias, a foremost customer experience expert, has emerged as the President of the Chartered Institute of Customer Relationship Management. Ilias is the Author of Understanding Customer Experience in Africa, whose research in customer experience has contributed to different sectors of the economy. The institute in a statement on Thursday in Abuja, explained that Ilias was elevated to the office of the President following the demise of the institute’s former President, Mr Henry Adegbuyi. Ilias expressed determination to move the institute from provision of customer service to customer experience,…

NCC marks 2022 World Consumer Rights Day: seeks protection against Digital finance fraud

Emporium Reporters

The Nigerian Communications Commission (NCC),has charged stakeholders in Telecom industry to do more in protecting consumers and keeping them informed on measures against digital financial loss. The Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta,gave the charge in his speech at the 2022 World Consumer Rights Day,held in Abuja on Tuesday . The NCC Boss in his speech said; “Today’s event is remarkable because it aligns with the emerging realities in the Commission’s constant efforts to implement its mandate as the regulator of the telecommunications industry. “In the earlier…

2022 COMMITTEE: Consensus Of The Bourgeoisie To Subjugate Nigerian In The Year 2023

Emporium Reporters

The beneficiaries of Nigeria are in their usual way coming together to achieve their objectives of subjugating the Nigeria populace and the economy, this 2022 committee member comprises of the business leaders comprises of the leading businessmen in Nigeria, former governors, former senate presidents, and present governors among other bourgeoisie in Nigeria. When it is their common interest there will be no whipping of sentiments, they ignore that some are Muslims and others are Christian, their geopolitical zones and region does not count, it s that sole objective of fixing…

BUHARI RICE PYRAMID: A Jamboree Or Nigeria Rice Production Exploit By Aliyu Ilias

Emporium Reporters

Interrogating the value of one million paddy rice pyramid in Abuja, displayed to showcase the impact of anchor borrower scheme and other support for rice farmers, the speech of the central bank of Nigeria clarified some of the burning questions on the pyramid, he said they bought the paddy rice from the rice farmer in a place of collecting money to encourage them, the government in turn process the rice and send it to the market for consumption.   In the year 2014 government of Thailand exported 1.3 million metrics…

2021 Supply Chain Management Conference holds Dec 4

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The organizers of the Supply Chain Management has announced date for the annual conference holding in Abuja. The Convener of the conference who also doubled as Founder/CEO ,Milat Business School,Abuja,Dr.Aliyu llias made the announcement at a press briefing held in Abuja on Friday. Aliyu said; “Humans depend on supply chains to deliver basic necessities of life and it is well known that supply chain management is an integral part of most businesses and it is essential to company success and customer satisfaction”. The 2021 supply chain management will focus on…

2021 Nigeria Customer Experience Management Conference holds Oct.,7 in Abuja

Emporium Reporters

The 9th edition of the Nigeria customer experience management conference is scheduled to hold in Abuja on 7th October 2021 during the international customer service week. According to the organizers,the conference will bring together customer experience experts, captains of industries, customer experience and service staff, marketing managers, business owners, entrepreneur and different people from all walks of life. The conference with theme: Designing Human-Centric Customer Experience in Nigeria, focused on experience design for different sectors of the economy. The will hold at Envoy Hotel situated on Diplomatic Drive adjacent United…

Payback time

Emporium Reporters

I have concluded in my mind, I will not change it. Oh dear, what is it you don’t want to change. During my National Youth Service in Abakaliki, I suffered a lot and it was due to my Bank inefficiency. My other colleagues in other banks would have collected their allowance and we will be expecting an alert from our bank after 7 days. I summed up the courage one day, I went to complain about the persistent delay, the person who attends to me said, no matter how late…

Unsafe food by restaurant,food Vendor, kills Nigerians daily – Aliyu Ilias

Emporium Reporters

The horrible experience of Clinton James Twitter/@ClintJeezz in a restaurant in Benin city is a far cry from what Nigerians are suffering daily from most restaurant and food vendors. A Consumer Advocate,Dr.Aliyu Ilias had said Aliyu Ilias who is also the Executive Director, Save The Consumers Initiatives ,added that quite a large number of ready to eat food vendorss are everywhere in Nigeria and all of them operate unchecked by the appropriate authority, perhaps the authority staff also patronize the one that is closer to them. Aliyu stated this in…

Customer Service Awards Ltd unveils CemBundle 2.0, September 5th

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A leading Nigeria customer service management company,Customer Service Awards Limited has announced the date for the public presentation of Customers Experience Management Bundle CemBundle 2.0. The Managing Director/CEO of the award winning company who also doubled as the leading presenter of the Cembundle, Dr.Aliyu Ilias at a press conference held in Abuja during the weekend stated that CemBundle1.0 presented to the public last year 2019, was widely accepted and the CemBundle 2.0 would be a step ahead to balance the state of customer experience globally, Aliyu stated that the aim…

Sustainable Consumption and Production, Nigeria on The Brink By Aliyu Ilias

Emporium Reporters

Little did we know in Nigeria that we are responsible for what we produce and consume, the chain involves all of us, the producer, the consumer and the policymakers. We have overstretched the carrying capacity of our environment through different environmental degradation and consumption patterns, the earlier we key into the sustainable consumption and production patterns the better for us and the future of upcoming Nigerians, our waterways are blocked with satchel and plastic waste, we don’t have the culture to trash our can for recycling, we don’t have the…