RECESSION HAS IMPROVED SERVICE DELIVERY – Aliyu Ilias

Ilias Aliu

The Chief Executive Director, Customer Service Award Ltd (CSAL),Dr Aliyu Ilias has said that one of the gains of recession was improved service delivery from both public and private sector. Ilias said this at the just concluded 2017 Customer Experience Management Conference in Abuja. He said that the recession had caused improved customers service delivery as a result of competitions from service providers both public and private sector. He said that the recession had made money to be scare and people had to prioritize their needs hence the competition by service…