The door for the 2019 Nigeria customer service ambassador has been opened for application and nomination, according to the Coordinator, Dr. Aliyu O.Ilias, the ambassadorship status is a platform that gives customer service and experience enthusiast in Nigeria an opportunity to be part of the process of promoting excellent customer service in Nigeria with his or her introduction of different customer service project.
The 2018 winners were kelechi okeke and kelechi Erondu, while other past winners were Seun Frank Lucas, Ebenezer Isokariari Jnr and Barr. Uju Jessica Anyiam. These past winners according to Ilias had contributed their quota to the development of better service delivery in Nigeria with numerous project.
He stated that 2019 winners would be announced at the 2018 Nigeria customer experience management conference scheduled to hold on October 3rd and 4th at the Lagos chambers of commerce and industry Alausa Ikeja .
The organisers however said application and nomination will be closed on 23rd September 2018.
Interested members of the public are expected to send an article of two hundred and fifty words with the title: why I should be the 2019 Nigeria customer service Ambassador
“At this digital age, customer experience decision has shifted from the company to the customer, customers are now at the centre stage, any company that is not customer-centric would be out of business as the new competitive battleground is the delivery of excellent customer experience” Aliyu Ilias maintained